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What domains can be hosted on Seaex ?
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We
can host any type of domain including all country code domains except for
.fr (france).
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Do you charge me if I want to use my existing domain with my
hosting account ?
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There is no additional charge for adding your own domain to your hosting
account.
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What is the difference between a domain and web hosting ?
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Web hosting is the provision of allocated space on a server that has a
permanent connection to the Internet. This allows people from all over the
world to see your website 24/7.
A domain is a unique name with an extension(.com .net) that you register
for yourself, your business or organization. These domain names are
addresses which typically point to websites on web servers. Seaex offers
you a courtesy domain youraccount.seaex.com but most customers
choose to register their own domain companyname.com.
SeaEx offers affordable domain name
registration through our registration form process. Hosting customers can
register domain names at reduced AU$150 for 2 years. These are
considerable savings when using our service you will have piece of mind.
Current domains available for registration: .com/.org/.net/.info/.biz/.tv/*.uk/*.ca/.cc/.us
Click
here to
registering your domain.
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How long will it take for my account to become active ?
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Your account is created immediately. You can then start uploading your
website, creating email accounts etc. The courtesy domain, http://member_name.seaex.com
will be viewable on the web in an hour. However if you have a domain you
would like to delegate this will take 24/48 hours for the domain to
propogate to your new host, Seaex.
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Do you offer web page design services ?
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Yes, we also offer web design services, this can be found in our
Web Design Services & Portfolio. You can
contact us for any design quotes.
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What is the difference between a web host (IPP) and an ISP ?
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An
ISP (Internet Service Provider) is a company that provides internet access
via dialup and broadband connections. An IPP (Internet Presence Provider)
or more commonly know as a Web Hosting Company provides the servers which
websites are kept, maintained and served from.
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What payment methods do you accept ?
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The
most common form of payment is credit card. Other payment types such as
wire transfer or cheque can be accepted. Please email
sales@seaex.com for details as
conditions apply.
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Is there any minimum contract I have to sign to ?
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No.
You select the terms most suited to your circumstances. The rates vary to
the length of term selected.
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Do you force banner advertising on my website ?
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No,
that is common practice for free web hosts.
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Do you offer dial-up internet access ?
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No,
we concentrate on the web hosting side of things. An ISP (Internet Service
Provider) offer these services.
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How can I move my website to seaex
without it going offline ?
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Getting started with your seaex website is very straight forward
requiring only a couple of steps to be followed. The first one would be to
sign up for the plan and terms of your choice at
http://www.seaex.com/join/
Your account will be activated immediately and you will be sent
instructions on how to upload your website to your server space.
The final step in transferring would be delegating your domain to our
servers. This will be the longest process for the transfer, as it takes
time for your domain changes to propagate to all areas of the Internet. It
is recommended you keep your current account active until the delegation
process is complete(24-48 hours) so as to minimize any downtime. While
your domain is being delegated, you can use the courtesy domain we give
you, http://member_name.seaex.com to test your site.
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Do you offer discounts to non profit/charity organizations ?
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You
should find that our plans are already well discounted with little room
for further discounts. For special consideration, send a request to
sales@seaex.com
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I have a website but I don't know how to move it to seaex,
can you help me ?
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Yes
we can do that for you if you are moving from another web host. Send an
email to support@seaex.com
for details.
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Can I use my own shopping cart software with my seaex
account ?
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For
sure. As long as it does not require ASP or MS Access. Most common
shopping carts use PHP, mySQL and CGI which we can support. For any
queries send an email to support@seaex.com.
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Can I use Coldfusion to design and maintain my website ?
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No,
we do not support Coldfusion.
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Can I use Drumbeat to design and maintain my website ?
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No,
we do not support Drumbeat.
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Can I use Java/Servlets on my website ?
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We
do not currently support JSP pages as they can be resource hungry and not
viable on a shared hosting environment. We usually recommend that
customers wanting to use Java servlets go on their own dedicated server
for enhanced reliability and security for their Java environment. You can
request a dedicated quote
here.
You can of course use Java Applets, as they run through your browser and
not the server.
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Will you take control of my domain if I move to seaex ?
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No.
The domain is solely controlled by the registered owner.
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Is there a limit to how much I can update my website ?
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No,
you can update your website whenever you like.
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Do you support RealMedia ?
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We
do support RealVideo & RealAudio mime-types. However, live content
streaming is not supported on shared hosting accounts. Please email for
details about a dedicated server.
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Do I get a domain (business.com) included with my hosting
account ?
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A
virtual domain of accountname.seaex.com is included with all hosting
accounts. If you would like to use yourowndomain.com, you can register
your domain here.
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Do you support WAP (Wireless Access Protocol) ?
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Yes.
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Do you support ASP or Microsoft Access Database ?
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Currently we do not run Microsoft Windows NT/2000 Servers so ASP and
Access Database are not available. Our servers, like the majority of web
servers, are UNIX based for maximum reliability and there is no native
support for ASP or Access.
Our customers achieve database interactivity with the web using PHP or
Perl which are more powerful and robust alternatives to ASP. You can also
find many more free pre-written scripts at sites such as
www.cgi-resources.com
If ASP is your only option, the main issue will be finding a reasonably
priced NT host. You will always pay higher rates for NT servers due to the
increased workload in keeping them running.
However we do support FrontPage 2002 Extensions for Unix, which will need
to be enabled in the Member Services
Section for your account, prior to loading your site |